7z7 Terms and Conditions
Please read these complete terms and conditions carefully before you start using our platform.
7z7 ("we", "our", "platform") provides a safe and reliable service for betting and online casino users ("you", "user") in Bangladesh. These terms and conditions ("agreement") form a binding legal agreement between 7z7 and you. This document is written in English and applies to the Bangladesh market.
Eligibility and Age Requirement
Age Requirement
To create an account or use any service on 7z7, the user must be at least 21 (twenty-one) years of age. This platform is only for those aged 21 and above. A National ID (NID) or passport may be required as proof of age.
If any minor creates an account using false information, that account will be immediately closed and all deposited funds may be forfeited.
Geographic Restrictions
You confirm that you are not accessing this platform from any region where online gambling is completely prohibited. It is entirely the user's own responsibility to comply with local laws of their country or region.
- You must not be a prohibited person listed by any institution or government body.
- Your account may only be used for personal entertainment purposes — not for commercial purposes.
- One person may hold only one account.
Account Registration and Verification
Registration Process
When registering with 7z7, you must provide accurate and complete information. We reserve the right to suspend or close an account if false or misleading information is provided.
- Each user may create only one account.
- Multiple 7z7 accounts cannot be created using the same phone number or bank/mobile banking account.
- Keep your account information up to date at all times.
- You are solely responsible for keeping your password secure.
KYC Verification
7z7 follows a KYC (Know Your Customer) verification process to maintain a secure environment. Before requesting a withdrawal or placing large bets, you may be required to submit one of the following documents:
- National ID (NID)
- Passport
- Driving License
- Proof of ownership of payment method (bKash, Nagad, Rocket or Upay account screenshot)
If verification is not completed, the withdrawal process may be delayed.
Deposit, Withdrawal and Payment Policy
7z7 supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. All deposits and withdrawals are processed in Bangladeshi Taka (BDT / ৳).
| Item | Details |
|---|---|
| Minimum Deposit | ৳100 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | Usually within 15 minutes to 2 hours |
| Payment Methods | bKash • Nagad • Rocket • Upay • Bank Transfer |
Deposit Terms
- The payment account used for deposits must be registered in your own name.
- Deposits from third-party accounts will not be accepted.
- Once a deposit is successfully verified, it will be credited to your account immediately.
- If any suspicious activity is detected after a deposit, it may be temporarily held for review.
Withdrawal Terms
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- A withdrawal request can only be made to the same payment method that was used for the deposit.
- Withdrawal may be delayed if KYC verification has not been completed.
- Winnings derived from a bonus cannot be withdrawn until the bonus wagering requirements have been met.
- 7z7 reserves the right to cancel a withdrawal in cases of suspicious activity or fraud.
Bonus and Promotion Terms
General Rules for Claiming Bonuses
- The specific terms and conditions for each bonus offer will be stated separately.
- The same bonus cannot be claimed more than once by the same user, household, device, or IP address.
- Bonuses may only be used in the games or categories specified in the offer.
- If wagering is not completed before the bonus expires, the bonus and any associated winnings will be forfeited.
- Accounts may be closed in cases of bonus abuse or manipulation.
Wagering Requirements
The wagering requirement is the amount of bets that must be completed before bonus funds become withdrawable. For example, a 20x wagering requirement means you must place bets totalling 20 times the bonus amount.
- The wagering requirements for all bonuses are clearly stated on the bonus page.
- Certain games may have different wagering contribution rates.
- The full wagering requirement must be met before any funds derived from bonus money can be withdrawn.
VIP Program Terms
The 7z7 VIP Program has 5 tiers. Each tier is determined based on your playing consistency and activity.
| Tier | Weekly Cashback |
|---|---|
| Bronze | Up to 0.2% |
| Silver | Up to 0.4% |
| Gold | Up to 0.6% |
| Platinum | Up to 0.8% |
| Diamond | Up to 1.0% |
VIP Benefits and Terms
- 7z7 reserves the right to change VIP tiers and their benefits at any time.
- VIP members can enjoy higher withdrawal limits and priority customer service.
- Cashback payments are generally made on a weekly basis.
- If evidence of rule violations is found on any account, VIP benefits may be cancelled immediately.
Prohibited Activities and Fair Use
The following activities are strictly prohibited
- Creating multiple accounts ("multi-accounting").
- Bonus abuse — claiming the same bonus offer multiple times or collecting bonuses through another person's account.
- Using fraudulent payment methods or initiating chargebacks.
- Using bots, automated software, or AI tools to gain a betting advantage.
- Using the platform for money laundering or the flow of illegal funds.
- Harassing or acting abusively toward other users.
- Intentionally exploiting any technical error or glitch in the platform.
- Attempting unauthorized access to the system or conducting hacking activities.
Betting and Gaming Rules
Sports Betting Terms
- Once a bet is confirmed, it cannot be changed or cancelled (unless the platform offers a specific cash-out feature).
- If a match or event is cancelled, the bet amount will be refunded.
- In case of disputes over results, the decision of 7z7 will be considered final.
- 7z7 reserves the right to cancel bets in cases of impossible or incorrect odds.
- Betting based on match-fixing or insider information is strictly prohibited.
Casino Game Terms
- All casino games are operated using RNG (Random Number Generator) technology, which ensures fair results.
- If a live casino game is interrupted mid-game due to a technical issue, a partial refund policy may apply.
- If there is a technical error in a game result, that round may be cancelled.
- If the internet connection is lost while playing a game, the result will be determined based on the state the game was in at that time.
Privacy and Data Protection
Personal Data Collection and Use
7z7 handles users' personal information with the utmost confidentiality. We use SSL encryption and modern security technology to keep your information protected.
- Your personal information will not be sold or transferred to third parties.
- Documents submitted for KYC verification are stored securely.
- Even after an account is closed, data may be retained for legal requirements.
For more details, read our Privacy Policy.
Account Security
- Keep your login credentials (username and password) completely confidential.
- If you suspect unauthorized use of your account, notify our support team immediately.
- You are responsible for any activity carried out from your account.
- 7z7 will never ask for your password via email or chat.
Responsible Gaming
Self-Restriction Tools
7z7 deeply respects responsible gaming. The following tools are available on our platform:
- Option to set deposit limits.
- Temporary or permanent Self-Exclusion option.
- Set daily or weekly betting limits.
- Account cooldown period.
Visit our Responsible Gaming page for more details.
Protection of Minors
For ages 21 and above only. If you have children or teenagers at home, it is recommended that you use parental control software on your device to prevent them from accessing gambling websites.
Liability Limitations and Disclaimers
Service Availability
Although 7z7 strives to provide uninterrupted service, temporary disruptions may occur for the following reasons:
- Routine maintenance and upgrades.
- Temporary issues with third-party game providers or payment gateways.
- Natural disasters, cyberattacks, or other unforeseen events.
7z7 is not responsible for any loss caused by these reasons.
Betting Outcomes
There is a risk of losing money in betting and casino games. 7z7 will never compensate any user for their losses. Users place bets at their own discretion and at their own risk.
Accuracy of Content
We strive to keep all information accurate; however, odds, bonus offers, or game rules may change. Always follow the latest information displayed on our platform.
Account Suspension and Closure
Account Closure by 7z7
7z7 may suspend or permanently close an account without prior notice in the following circumstances:
- Violation of terms and conditions.
- Suspicion of fraud, bonus abuse, or money laundering.
- Failure to complete KYC verification or providing false information.
- Upon confirmation that the user is a minor.
Account Closure by the User
You may request closure of your account at any time through our support team. All pending withdrawals will be processed before the account is closed (provided there are no rule violations).
Changes to Terms and Contact
Right to Modify Terms
7z7 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated terms.
Contact and Support
If you have any questions about these terms and conditions, please contact our support team:
- Live Chat: Available 24/7 in English
- Email: [email protected]
- Hours: According to BST (UTC+6)
Visit our FAQ section for more information.