7z7's Privacy Policy
This privacy policy clearly explains how your personal information is collected, used, and kept secure.
1 Introduction
The 7z7 platform places the highest importance on user privacy. When you register, log in, or use any service on our website 7z7.lat, certain information is shared with us. This privacy policy explains how that information is collected, what purposes it is used for, and how it is kept secure.
By using our platform, you are considered to have agreed to the terms of this privacy policy. Please read this policy carefully. If you disagree with any part of it, please stop using our services and contact us.
2 Information We Collect
The 7z7 platform collects the following types of information. This information is essential for providing proper service, protecting accounts, and meeting legal obligations.
2.1 Personal Identification Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may open an account)
- National ID card or passport number (for KYC verification)
- Current address
- Email address
- Mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for deposits and withdrawals)
- Transaction history and amounts
- Visa and Mastercard card details (where applicable)
2.3 Technical Information
- IP address
- Browser type and version
- Device information (operating system, model)
- Cookies and session data
- Page visits and session duration
- Referral source (where you came from before arriving at our site)
2.4 Gaming Activity Information
- Betting history and preferences
- Win and loss records
- Bonus and promotion usage details
- VIP level and points
- Game session duration and frequency
3 How We Collect Information
We collect your information in the following ways:
- Registration process: Information you provide directly when opening an account.
- Login and usage: When you log in to our platform and use our services.
- Financial transactions: Information provided during deposits or withdrawals.
- KYC verification: Documents submitted for identity confirmation.
- Automatic collection: Technical information collected through cookies, log files, and tracking technology.
- Customer support: Information you share when contacting us via live chat or email.
- Third parties: Information received from payment processors and fraud prevention service providers.
4 Purposes for Using Your Information
7z7 uses your information for the following legitimate purposes. We never use your information for unauthorized purposes.
4.1 Service Operations
Your information is used to create and maintain accounts, process transactions, distribute bonuses and rewards, and improve the overall gaming experience.
4.2 Identity Verification and Security
Information is used for age verification (21+), KYC processes, fraud prevention, and ensuring account security. This is essential for protecting your account and funds.
4.3 Legal Obligations
Information is used to comply with anti-money laundering (AML) regulations, responsible gaming requirements, and other applicable legal obligations.
4.4 Communication and Support
Information is used to send account notifications, transaction confirmations, promotional offers (with your consent), and to provide customer service.
4.5 Service Improvement
Aggregated and anonymized data may be used to analyze user experience, resolve technical issues, and develop new services and features.
5 Sharing and Disclosure of Information
7z7 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, and technology infrastructure providers receive limited information necessary to operate the service. These partners are contractually bound to uphold our privacy standards.
5.2 Legal Obligations
Information may be disclosed as required by court orders, regulatory authority directives, or lawful requests from law enforcement agencies. In such cases, we will only provide information that is legally required.
5.3 Corporate Changes
In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. Even in such cases, the protections under this privacy policy will continue to apply.
6 Data Security Measures
7z7 follows industry-standard technology and processes to ensure the security of your information.
6.1 Encryption and Technical Security
- SSL/TLS encryption is used for all data transmission.
- Advanced encryption algorithms are applied to store sensitive information.
- Firewalls and intrusion detection systems remain active at all times.
- Regular security audits and vulnerability assessments are conducted.
6.2 Access Controls
- Only authorized personnel can access user information.
- All staff have signed confidentiality agreements and are trained accordingly.
- Logs of data access are maintained and monitored.
6.3 Password and Account Security
Your password is stored in hashed form — 7z7 can never view your password directly. Two-factor authentication (2FA) is also available to enable. If suspicious activity is detected, the account may be automatically suspended temporarily.
7 Cookie Policy
The 7z7 website uses cookies and similar tracking technologies. These help improve your browsing experience, maintain your login state, and analyze user behavior.
7.1 Types of Cookies
- Essential cookies: Required for the basic functioning of the website — these cannot be disabled.
- Functional cookies: Remember your preferences and settings (such as language preference).
- Analytics cookies: Monitor site traffic and usage patterns — anonymously.
- Marketing cookies: For displaying relevant advertisements (subject to your consent).
7.2 Cookie Controls
You can block or delete cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit some features of the site.
8 Data Retention Period
7z7 retains your information only for as long as it is necessary or legally required.
- Active accounts: All information is retained while the account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations.
- Financial records: Transaction information may be retained for an extended period as required by law.
- Marketing communications: After you opt out, your information will no longer be used for marketing purposes.
9 Your Rights
You have the following rights regarding your personal information:
9.1 Right to Know
You may request to know what information we hold about you. We will provide details after verification.
9.2 Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.
9.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
9.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be limited.
9.5 Opt Out of Marketing Communications
You may opt out of promotional emails or notifications at any time. This can be done through your account settings or via support.
To exercise the above rights, contact us at [email protected] or through 24/7 live chat. We are committed to responding to legitimate requests.
10 Privacy of Minors
The 7z7 platform is strictly prohibited for those under the age of 21. We do not knowingly collect any information from minors. Age verification is mandatory during registration, and age is confirmed through identity documents during the KYC process.
If a minor has opened an account and this is brought to our attention, that account will be closed immediately and the associated information will be deleted.
11 Changes to This Policy
7z7 may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform.
Continuing to use the platform after a policy change will be considered your agreement to the revised policy. We therefore recommend reviewing this page regularly. The date of the most recent update will be shown at the top of the page with each change.
12 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, feel free to contact us. Our support team is always here for you.
Live Chat: Available 24/7 in Bengali — start a chat from any page on the site
Email: [email protected]
Hours: 24 hours a day, 7 days a week, BST (UTC+6)
Data Protection Officer: [email protected]
To learn more, also read our About Us, Terms & Conditions, and Responsible Gaming pages.